Payment Methods
Thank you for shopping with Robooter. Payments made on robooter.us are securely processed through Shopify Payments.
Accepted Payment Methods
We currently accept Shop Pay, Visa, Mastercard, American Express, UnionPay, Apple Pay, and Google Pay. Available payment options are displayed at checkout and may vary depending on your device, location, and card issuer.
Credit and Debit Card Payments
To complete your purchase, enter your card and billing information on the secure checkout page. Your bank or card issuer may require additional verification before approving the transaction.
If your payment is declined, please:
- Confirm that your card number, billing address, expiration date, and security code are correct;
- Confirm that sufficient funds or credit are available;
- Contact your bank or card issuer for further assistance; or
- Try another supported credit or debit card.
For security reasons, Robooter does not directly store your full payment card details. Payment information is processed by Shopify Payments.
Payment Authorization
When you place an order, your payment method will be submitted for authorization for the full order amount, including applicable taxes and shipping charges. Your order will be confirmed after the payment has been successfully authorized.
A pending authorization may temporarily appear on your bank statement even if the payment is later declined or the order is canceled. The release time is determined by your bank or card issuer.
Currency
All prices and payments on robooter.us are processed in U.S. dollars unless otherwise shown at checkout.
Refunds
Approved refunds are issued to the original payment method in accordance with our Cancellation, Return & Exchange Policy. After Robooter processes the refund, the time required for the funds to appear in your account depends on your bank or card issuer.
Need Help?
For payment-related questions, please contact:
Email: support@robooterus.com
Online Support: Submit a ticket through the Robooter Help Center